Cookie Policy

Introduction

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalized experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

We use cookies in the following ways:

*to track how you use our website

*to record whether you have seen specific messages we display on our website

*to record your answers to surveys and questionnaires on our site while you complete them

*to record the conversation thread during a live chat with our support team

Persistent Cookies

Persistent cookies are designed to store data for an extended amount of time. Each cookie is created with an expiry date – which could be anything from a few days to a few years. When the expiry date is reached the cookie is automatically deleted. This means the website will no longer remember you or your preferred settings.

How we use cookies

We use cookies for tracking visitor behaviour and website traffic (persistent cookie)

Persistent cookies help us to evaluate and improve the personalization of our online marketing campaigns. They collect anonymous data about our website visitors and their use of the site.

These include Google Analytics cookies, which are used to collect anonymous amassed statistics. These cookies help us understand how visitors use our website.

How to disable cookies

You can accept or decline cookies form any website by adjusting the settings in your browser.

If you want to learn more about cookies, or how to control, disable, or delete them, please visit https://aboutcookies.org. Specific third-party advertisement networks including Google also allow users to modify their preferences for internet browsing. Visit https://google.com to learn more.

What cookies do we use?

Google Analytics (_ga/gat/gid)- Collects data about the users device and behaviour. Tracks users across marketing channels. Expires after 24mths.

SquareSpace (SS_ANALTICS_ID/crumb/ss_cid/ss_cpvisit/ss_cvisit/ss_cvr/ss_cvt)- Identifies unique visitors to our website and tracks session of the visitor. Expires after 24 mths.

Contacting us

You can request a copy of the information we hold concerning you, or revoke your consent to our using your information for direct marketing purposes, by contacting the LivFul Data Protection Officer by email via: dataprotection@livful.com

Or you can write to:

LIVFUL INNOVATION LIMITED

Data Protection Officer

SciTech

Daresbury

Warrington

WA4 4AD

United Kingdom

You will also need to provide information that will help us confirm your identity. Once we have all the information to respond to your request, we will provide the information to you within 1 month.